Commitment profiles for employee voice: Dual target and dominant commitment mindsets
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Dosyalar
Tarih
2023
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
SpringerLink
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
Based on the person-centered approach and the EVLN (exit, voice, loyalty, neglect) model, this study explores how the components of commitment create “profles” and the implications of this for voice behaviors in response to malpractice at work. The study includes not just afective and continuance commitment forms but also a commitment to the team as a multi-target commitment. A survey was conducted of 518 employees from a broad range of organizations in Turkey. An attempt was made to diferentiate the EVLN responses across diverse commitment profles by expanding the context. Four clusters (low commitment, weakly-committed, afective–team dominant, and continuance dominant) were identifed using k-means cluster analysis. Analysis of the variance results indicated that the afective–team dominant profle demonstrated the constructive voice. The low commitment profle showed the least desirable outcomes (exit and neglect), followed by the weakly-committed profle. The continuance dominant profle also demonstrated passive behaviors (neglect and patience). Afective and team commitments, which have similar foci, were found to be the primary drivers of voice behavior, especially when combined with low continuance commitment. Also, continuance commitment did not contribute to the voice behavior once a certain level of afective and team commitment was seen. This study contributes to expanding commitment profles for data from Turkey by explaining diverse EVLN responses to dissatisfaction at work.
Açıklama
Anahtar Kelimeler
Organizational Commitment, Team Commitment, Exit, Voice, Loyalty, Neglect
Kaynak
Current Psychology
WoS Q Değeri
Q2
Scopus Q Değeri
Q2
Cilt
Sayı
Künye
Çalışkan, S., Ünler, E. ve Tatoğlu, E. (2023). Commitment profles for employee voice: dual target and dominant commitment mindsets. Current Psychology. http://doi.org/10.1007/s12144-023-04430-6