Examining the relationship between burnout and job satisfaction of flight crew: An analysis on the critical fatigue risk factors in the aviation industry

dc.authorid0000-0003-2840-7120
dc.authorid0000-0002-0068-0048
dc.contributor.authorHacıoğlu, Ümit
dc.contributor.authorHacıoğlu, Ümit
dc.contributor.authorÖzel, Engin
dc.contributor.authorHacıoğlu, Ümit
dc.contributor.otherYönetim Bilimleri Fakültesi, İşletme Bölümü
dc.contributor.otherYönetim Bilimleri Fakültesi, İşletme Bölümü
dc.date.accessioned2021-10-13T11:27:35Z
dc.date.available2021-10-13T11:27:35Z
dc.date.issued2021
dc.departmentİHÜ, Yönetim Bilimleri Fakültesi, İşletme Bölümü
dc.description.abstractFatigue as an emerging flight safety issue in the aviation industry requires an elaborate understanding and critical approach for proactive aviation management practices. The level of flight crew stress and fatigue must be critically managed to prevent flight accidents. Additionally, stress and fatigue have a negative influence on job satisfaction levels. This paper aims to examine the critical fatigue risk factors that affect the performance and safety of airline pilots and crew in the aviation industry. This paper also analyses the relationship between burnout and job satisfaction sub-dimensions. A factor analysis with a target population of 254 international flight crew has been conducted using the Minnesota Job Satisfaction Survey and Maslach Burnout questionnaire. The main findings of the study demonstrate that (i) cockpit and cabin crews’ job satisfaction and performance have been affected by stress and fatigue, (ii) psychological depression, anxiety and personal problems of the flight crew are the main causes of emotional fatigue, (iii) extensive flight hours and dealing with problematic passengers increase flight crew fatigue, (iv) personal achievements concerns and depersonalization increase flight crew fatigue.
dc.identifier.citationÖzel, E. ve Hacıoğlu, Ü. (2021). Examining the relationship between burnout and job satisfaction of flight crew: An analysis on the critical fatigue risk factors in the aviation industry. International Journal of Business Ecosystem & Strategy, 3(1), 1-20.
dc.identifier.doi10.36096/ijbes.v3i1.246
dc.identifier.endpage20
dc.identifier.issn2687-2293
dc.identifier.issue1
dc.identifier.startpage1
dc.identifier.urihttp://dx.doi.org/10.36096/ijbes.v3i1.246
dc.identifier.urihttps://hdl.handle.net/20.500.12154/1613
dc.identifier.volume3
dc.institutionauthorHacıoğlu, Ümit
dc.institutionauthorid0000-0002-0068-0048
dc.language.isoen
dc.publisherBusssecon International
dc.relation.ihupublicationcategory233
dc.relation.ispartofInternational Journal of Business Ecosystem & Strategy
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectFatigue
dc.subjectBurnout
dc.subjectJob Satisfaction Flight Crew
dc.subjectFlight Safety
dc.subjectAviation Industry
dc.titleExamining the relationship between burnout and job satisfaction of flight crew: An analysis on the critical fatigue risk factors in the aviation industry
dc.typeArticle
dspace.entity.typePublication
relation.isAuthorOfPublicationd5642aa4-347e-4bbe-bcd5-6b4b19a4c49f
relation.isAuthorOfPublication.latestForDiscoveryd5642aa4-347e-4bbe-bcd5-6b4b19a4c49f
relation.isOrgUnitOfPublicationc9253b76-6094-4836-ac99-2fcd5392d68f
relation.isOrgUnitOfPublication.latestForDiscoveryc9253b76-6094-4836-ac99-2fcd5392d68f

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