Examining the relationship between burnout and job satisfaction of flight crew: An analysis on the critical fatigue risk factors in the aviation industry
Yükleniyor...
Dosyalar
Tarih
2021
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Busssecon International
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
Fatigue as an emerging flight safety issue in the aviation industry requires an elaborate understanding and critical approach for proactive aviation management practices. The level of flight crew stress and fatigue must be critically managed to prevent flight accidents. Additionally, stress and fatigue have a negative influence on job satisfaction levels. This paper aims to examine the critical fatigue risk factors that affect the performance and safety of airline pilots and crew in the aviation industry. This paper also analyses the relationship between burnout and job satisfaction sub-dimensions. A factor analysis with a target population of 254 international flight crew has been conducted using the Minnesota Job Satisfaction Survey and Maslach Burnout questionnaire. The main findings of the study demonstrate that (i) cockpit and cabin crews’ job satisfaction and performance have been affected by stress and fatigue, (ii) psychological depression, anxiety and personal problems of the flight crew are the main causes of emotional fatigue, (iii) extensive flight hours and dealing with problematic passengers increase flight crew fatigue, (iv) personal achievements concerns and depersonalization increase flight crew fatigue.
Açıklama
Anahtar Kelimeler
Fatigue, Burnout, Job Satisfaction Flight Crew, Flight Safety, Aviation Industry
Kaynak
International Journal of Business Ecosystem & Strategy
WoS Q Değeri
Scopus Q Değeri
Cilt
3
Sayı
1
Künye
Özel, E. ve Hacıoğlu, Ü. (2021). Examining the relationship between burnout and job satisfaction of flight crew: An analysis on the critical fatigue risk factors in the aviation industry. International Journal of Business Ecosystem & Strategy, 3(1), 1-20.
