Browsing by Author "Arda, Özlem Ayaz"

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An analytic approach to assessing organizational citizenship behavior

Arda, Özlem Ayaz; Delen, Dursun; Tatoğlu, Ekrem; Zaim, Selim. (Elsevier, 2017)

This study examines the organizational citizenship behavior (OCB) of employees by designing and developing an analytic network process (ANP) methodology. The viability of the proposed methodology is demonstrated via the ...
How do integrated quality and environmental management practices affect firm performance? Mediating roles of quality performance and environmental proactivity

Arda, Özlem Ayaz; Bayraktar, Erkan; Tatoğlu, Ekrem. (Wiley, 2019)

Based on a sample of 208 Turkish firms, this paper investigates the integration of two management systems, quality management and environmental management, and explores the effect of this integration on firm performance. ...