Ibn Haldun University Institutional Repository
DSpace@İHÜ digitally stores academic resources such as books, articles, dissertations, bulletins, reports, research data published directly or indirectly by İbn Haldun University at international standards, helps track the academic performance of the university, provides long term preservation for resources and makes publications available to Open Access in accordance with their copyright to increase the effect of publications.
Recent Submissions
Enhancing ADHD support through a human-AI collaboration framework: Integrating AI-driven assessments and post-therapy mentorship
(IGI Global, 2025)
Attention-Deficit/Hyperactivity Disorder (ADHD) is a neurodevelopmental condition marked by inattention, impulsivity, and hyperactivity, significantly affecting well-being and workplace productivity. Current management strategies often lack scalability, personalization, and continuous support. Advances in Artificial Intelligence (AI) present new opportunities to address these gaps through enhanced diagnosis, treatment, monitoring, and mentorship. Based on existing research, this study proposes a Human-AI Collaboration Model for ADHD Support encompassing Diagnosis, Therapeutic Support, and Post-Therapy Monitoring and Mentoring. Combining AI’s precision with human empathy, the model provides a scalable, holistic approach to ADHD care in ADHD life and organizational context. The study recommends the future development of a Minimum Viable Product (MVP) for the proposed model to validate its effectiveness for future innovation.
Does self-efficacy matter for the affective organizational commitment of remote working employees in Turkey? A moderated mediation case
(Canadian Inst Knowledge Development, 2025)
In response to the COVID-19 outbreak, organizations initially adopted remote work practices out of necessity; however, many have since recognized and embraced it as a practical and preferred operational model. With the growing adoption of remote work practices where employees are physically distanced from their organizations and colleagues, the organizational commitment of remote workers becomes increasingly significant for organizations. Recent studies have focused on identifying factors that enhance organizational commitment in remote working environments. This study contributes to the existing literature by identifying the specific role of self-efficacy in shaping affective organizational commitment while also analyzing the mediating effect of servant leadership and the moderating influence of Herzberg's intrinsic motivation within this relationship. An online survey was conducted to collect data from remote employees across various industries in Turkey. The model was analyzed using SPSS 26.0 and Amos 23.0, and Hayes PROCESS Macro was applied to test the hypotheses. A total of 487 remote employees from Turkey participated in the study, evaluating their superior's leadership, work-related self-efficacy, and affective organizational commitment. The findings disclose a positive relationship between self-efficacy and servant leadership and a positive and significant relationship between servant leadership and affective organizational commitment. Moreover, servant leadership partially mediates the association between self-efficacy and affective organizational commitment, and intrinsic motivation significantly moderates the relationship between self-efficacy and servant leadership.
Application of the Servqual model in the e-cosmetics sector
(Springer, 2025)
This study utilizes the SERVQUAL model to conduct a comprehensive analysis of the impact of service quality on customer satisfaction and loyalty within Türkiye’s rapidly expanding e-cosmetics sector. As the industry experiences substantial growth due to digital transformation and changing consumer behaviors, the importance of high service quality in maintaining customer loyalty has never been more critical. This research collected data from 95 participants through meticulously designed online surveys conducted between May and June 2024, employing an adapted SERVQUAL survey to assess service quality across five key dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Utilizing advanced statistical methods with SmartPLS 4.0, the study explores both the direct and indirect effects of these dimensions on customer satisfaction (CS) and customer loyalty (CL). The findings reveal that while tangibles, reliability, and assurance have strong positive impacts on customer satisfaction, other factors such as product quality, brand image, and user interface design also significantly affect customer satisfaction and loyalty. This study provides actionable insights into how e-cosmetics companies can enhance their service quality to better meet consumer expectations, thereby fostering sustained customer satisfaction and loyalty.
Unveiling the nexus of organizational intelligence, resilience capacity and financial performance
(Emerald Publishing, 2025)
Purpose: This study synthesizes resource-based and knowledge-based theories with organizational learning principles to investigate the intricate relationships between organizational intelligence (OI), organizational resilience capacity (ORC) and financial performance (FP) within the technology-driven dynamics of modern organizations. By addressing the empirical gap, the research reveals the mediating role of ORC and explores the moderating impact of environmental turbulence. Design/methodology/approach: Drawing on a sample of 318 manufacturing companies in Turkey, this study employs structural equation modeling (SEM) in AMOS to test the formulated hypotheses. Findings: The study reveals a positive link between OI and ORC, with ORC significantly influencing FP and acting as a full mediator in this relationship. As a dynamic capability, OI notably contributes to financial success. However, when hypothesized to strengthen the OI-ORC link, environmental turbulence unexpectedly weakens this effect, clearly suggesting that heightened turbulence may constrain OI’s role in fostering resilience. Research limitations/implications: Limited by its cross-sectional nature, the study suggests the need for longitudinal research for deeper insights. Further exploration is warranted for industry-specific applications and understanding leadership’s role in fostering OI and ORC. Practical implications: Organizations are advised to prioritize the development of OI to enhance ORC. Strategies leveraging OI for ORC can improve decision-making, adaptability and overall financial outcomes. Originality/value: Bridging gaps in the literature, the study presents a nuanced understanding of OI’s role in fostering ORC and improving FP, presenting implications for organizational strategies in the dynamic landscape shaped by technology. Offering practical insights, it underscores OI as a strategic capability with implications for ORC in turbulent environments.
The hidden drivers of social transfers: Understanding how risk perception influences social transfer decisions in Turkey
(Shaheed Benazir Bhutto Women University, 2025)
Targeted transfer programs have gained significant attention as effective tools for poverty alleviation. While the targeting mechanisms in social transfer programs have been successful in identifying individuals in need, their implementation often encounters challenges and failures. This study seeks to examine the differences in risk perception among poor households regarding their participation in social transfer programs. A theoretical model was developed to explore the relationship between risk aversion and financial transfers, and the analysis was further supported by statistical and econometric methods using the Income and Living Conditions Survey of Türkiye. The findings indicate that, under varying levels of risk aversion, while the impact of economy-wide risks on the uptake of social transfers remains consistent, idiosyncratic shocks and changes in utility have differential effects on participation. Specifically, households with higher levels of risk aversion tend to participate more actively in social transfer programs. These results underscore the importance of households’ risk perceptions in shaping policies related to social transfers and poverty reduction. Programs should incorporate behavioral factors alongside economic indicators to improve efficiency and fairness. This study's validity is limited by the assumption of a constant risk aversion coefficient for all households, as individual risk preferences were not measurable.
